When stakes are high and emotions are running strong, conversations have the highest chance of derailing. When important conversations fail, the consequences are severe. This program uses Transaction Analysis, as one of the tools, to generate insight on why important conversations fail, the sources of communication breakdown and emotional resistance.

This training also teaches powerful strategies to navigate through these critical conversations, learn to speak persuasively and manage emotional triggers.

These important skills can influence virtually every domain of our lives – from relationships, to achieving goals, from giving feedback, impacting our personal and professional lives, to building high trust environments.